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Frequently Asked Questions

Answers to Your Frequently Asked Questions

How do I know that I am receiving an original Colony Ortho RX Insole?

Currently, our insoles are only available on our website. We have distinct colors on our insoles, If they aren’t Black, Green, and Blue, most likely they aren’t a Colony Ortho RX Insole. We ship directly from our warehouse located in the USA. We don’t use platforms like Amazon or eBay, we would rather save you money by not paying commissions to those platforms.

Are Colony Ortho RX Insoles recommended for people with flat feet?

Yes, we highly recommend that people with flat feet use this insole. We had you in mind when this
Insole was created.

How long until I see results?

Typically our users see results immediately because the Colony Ortho RX insoles are designed for comfort. In some instances there can be underlying conditions such as muscular-skeletal problems, full relief can be achieved in as little as a few days to a couple of weeks or more. Repairing years of the body deteriorating usually cant be repaired overnight, but with this purchase recovery is on the way.

Should I remove the insole that came with the shoe?

Yes, absolutely. Our insole is specifically designed to replace the existing insole that came with the shoe or boot that you purchased.

They are called Heavy Duty Insoles, Why?

Our insole was specifically engineered to support weight over 250 LBS, We realize that most people that are incurring feet and ankle problems are usually individuals that are heavy set. We took every opportunity to construct an insole that will be worthy of supporting heavy-set individuals. The Colony Ortho RX insoles can be used for all people of all different weights.

How long does it take to get used to insoles?

Generally, it can take about a week or so to get your feet used to them. We usually recommend that you wear them for a few hours a day until your feet get used to them. After wearing them for the first few days your feet adapt to them. Sometimes your feet adapt to them as soon as you put them in your shoes. Remember after long abuse that your feet have endured, it may take time for your feet to recover.

How do I know Colony Ortho RX Insoles are legit?

That is why we offer a 90-day money-back guarantee. We want to take the insecurity out of you when deciding to make your purchase. We have less than a .05 return rate, which equates to 1 return for every 200 pairs sold. We are confident in the product that we are selling and rely on you telling your friends and family members to keep us in business.

How do I know what size to choose?

Colony Ortho RX insoles have 5 different sizes to choose from. Simply go to our sizing chart and select the appropriate size best suited for you.

Do I need a larger shoe size to utilize these Insoles?

Typically there is no need to increase the shoe size to accommodate our insoles.

Why buy Colony Ortho RX Insoles, I see Insoles for a cheaper price?

We realize that a pair of 20-dollar insoles may be an option, in reality like anything that you may purchase, you get what you pay for. The Orthopedic business is the same as all other businesses, quality comes with a little higher price. How many times have you purchased something for a lesser
price, only to have instant buyer’s remorse upon arrival of the product?

Will the Colony Ortho RX Insoles help with my Plantar Fasciitis?

Plantar Fasciitis was on our forefront when we designed these insoles. Designed with our specific heel and arch support has helped thousands across the country with Plantar Fasciitis.

What is Pronation and Supination?

When we walk we all pronate or supinate, these are normal motions that occur in the progression of any person’s gait. Generally, people that have foot problems usually over-pronate or over-supinate.
Typically those that have flat feet tend to have over-pronation, and those that have high arches tend to have over-supinate when they walk.

Should I downsize on insoles?

No, our insoles are designed to have a range on the insole that you have selected and have been made so that you can cut down to fit your exact size if needed.

Do insoles change the way you walk?

Those with an abnormal walking pattern, or gait, can improve their walking by using our insoles to help correct a biomechanical or condition of the feet.

Why do I need Colony Ortho RX Insoles?

Imbalances of the bones of the feet can result in abnormal foot motion “overpronation”. This can impair foot function which can result in abnormal rotation of the legs and sometimes affects the knees, hips or back.

Intense Research & Developement, Thermography is one of the of the many resources that have been utilized in designing the Colony Ortho 3.0 state-of the-art insoles.

Experts perfecting our biometrical insole design, delivering our end users durability, stability and comfort.

Our research teams have considered all aspects and newest technologies when designing these quality insoles. Our most notable improvements are the top side fabric has been upgraded to a materialthat helps absorb moisture and controls odor.  Also, the EVA foam on the second layer of this insole has been upgraded to a softer memory foam that adds comfort to the feet when standing long periods of time.